Introduction
At Doody Relief LLC (“Doody Relief,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy
explains how we collect, use, disclose, and protect your information when you visit our website, request a
quote, schedule service, or otherwise interact with our business. By using our website or services, you agree
to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
- Name
- Email address
- Phone number
- Service and billing address
- Gate codes or access instructions
- Pet-related information (such as the number of dogs or pet names, if provided)
- Photos voluntarily submitted for estimates or service planning
- Payment and billing information (processed securely by our payment providers)
- Communications by phone, email, text, social media, or our website.
Information We Collect Automatically
IP address, browser and device information, pages visited, time spent on our website, referring websites,
cookies, and similar technologies.
How We Use Your Information
We use your information to provide and manage services, schedule appointments, prepare estimates,
process invoices and payments, respond to customer requests, improve our website and services, detect
fraud, comply with legal obligations, and send promotional communications where permitted.
Text Messages and Phone Calls
If you provide your phone number, you consent to receive service-related calls and text messages regarding
estimates, scheduling, reminders, invoices, account updates, and customer support. If you separately opt in
to marketing text messages, you may opt out at any time by replying STOP. Reply HELP for assistance.
Message and data rates may apply.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, improve performance,
analyze visitor traffic, and measure advertising effectiveness. You may manage cookies through your
browser settings.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers for
CRM, scheduling, payment processing, website hosting, email, phone and text messaging, analytics, and
mapping services, or when required by law or in connection with a business transaction.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards to protect personal
information. However, no method of transmission or storage is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to provide services, comply with legal
obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on your jurisdiction, you may request access to, correction of, or deletion of your personal
information, and opt out of marketing communications. California residents may have additional rights under
applicable California privacy laws.
Third-Party Services
Our website may link to third-party websites or services. We are not responsible for their privacy practices
and encourage you to review their policies.
Children’s Privacy
Our services are intended for adults and are not directed to children under 13 years of age.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted with a revised Effective Date.
Contact Us
Doody Relief LLC
Phone: 855-88-DOODY
Website: https://doodyrelief.com